Use your self-hosted RMM and other tooling on isolated endpoints
We now support the configuration of a list of IP addresses that isolated endpoints can connect to. This advanced feature enables partners who do incident response regularly to work more efficiently by remotely investigating and remediating isolated hosts using their self-hosted RMM or other tooling. This feature supports static IP addresses only and will not work with cloud RMM or other tools which use dynamic IP addresses for agent connectivity.
See this support article for more information.
If you use Cloud RMM (or other tooling with dynamic IPs) and would like to see us add support for allow listing DNS addresses, please add your support to this feature request.
If you use ScreenConnect and aren't
completely certain
that you have updated to address the latest vulnerability, we strongly recommend against enabling this feature at this time.