We’re excited to share that we’ve expanded notifications in the Huntress Platform to include new categories. As you may know, there were two categories – Incident Reports and Escalations. We've added two new categories –
Platform Action and Account Notice
. More details on the categories are below.- Incident Report- No changes
- Escalation- Some existing notifications moved to the new categories below
- Platform Action- Important notifications that could impact Huntress’ service delivery and may require an Admin to take action
- Account Notice- Informational notifications relevant to an Account
Additionally, you now have expanded visibility of notifications, along with improvements to configure, control, and map the notifications to better support your workflows and automations. For more details, please see this support doc.