new
Platform
New Troubleshooting tab for PSA integrations
PSA integration Configure pages now have a Troubleshooting tab, so account admins can check their own setup without opening a support ticket. It gives you a self-service way to track down the most common configuration and setup issues.
- Permission test queries for ConnectWise, Autotask, Syncro, HaloPSA, and Kaseya BMS confirm your API credentials can do what the integration needs.
- Billing sync dry run for ConnectWise, Autotask, and HaloPSA runs the full sync without changing anything in your PSA and shows you the results.