improved
Platform
Update: Editable Incident Reports
Exciting News! We've streamlined our reporting system to improve how updates are handled. Previously, every change to an incident would trigger a new report, causing an overload of notifications, and cluttering ticketing systems and/or inboxes. This made it harder to track individual incidents, with multiple notifications to sift through.
With this update, reports can now be edited, with any changes to incident details, status, severity, or remediation guidance being reflected in a single report, reducing noise and making incident management much more efficient for our Partners and Customers.