Today we update our ConnectWise, Autotask, Syncro, and HaloPSA integrations! We will now automatically have tickets update when a Remediation Plan is Approved or Rejected within the Huntress Dashboard, the following information will be parsed into the PSA Ticket:
  • This Report was Approved or Rejected
  • The steps of the Remediation Plan
  • Who clicked the Approve or Reject button
No additional configuration will be required to include this new functionality.