We are excited to announce that we have updated the Huntress Platform to highlight comments from our SOC Analysts on investigations they have conducted, even for cases that were reviewed and closed without further action. Analyst comments were previously included with our foothold-specific investigations, but were phased out of the UI design when we released the more all-encompassing Signals Investigated feature. We are now reintroducing this information to reinforce the human-centric management and support that Huntress has always provided.
You will now see the investigative comments and the analyst's first name for all signals investigated by the Huntress SOC.
Please note that this change does not affect the signals we have reported to you; it only applies to signals that did not warrant a report being sent, as they were found to be benign.
For more information, please take a look at our Support Doc