Automatic Reinstallation of Huntress Agents
M
Marion Hall
I need a way to automatically reinstall Huntress agents when they are removed from the portal after being unresponsive for a period. Currently, the agents are uninstalled when they come back online, but I want them to be reinstalled automatically without manual intervention. This would ensure continuous protection and monitoring without gaps.
D
David Lucre
Agreed. I would like agents that go offline for a long period (maternity/paternity leave, extended sick leave, or occasionally used home devices that are used every fer months) to go in to an 'archived' state where billing is paused. However, when the device comes back online, it should be re-instated back to full functionality and full billing from that point forward.
Deploying an agent to a fleet of laptops as a platform script is great, but if someone goes to hospital for a month and their laptop doesn't check in/agent gets uninstalled, manually remediating that scenario (and often as IT people, we don't get informed of extended leave) is problematic. This results in an endpoint falling out of protection and we don't generally know when someone comes back to work to then take manual action to re-enable protection.
Is this something that can be looked at please?