Client Access to their account on MSP portal
K
Ken Hill
I am an MSP and fully manage Huntress for most of my clients. However, I have some clients with their own internal IT department and it would be great if I could grant them access to their areas in the MSP portal so that they can co-manage their services.
Obviously, they should only have access to their customer area within the portal, but we should be able to specify which Huntress services they can access (EDR/ITDR/SIEM/SAT etc.)
According to my account manager, the only way I can achieve this currently is to set up a separate Reseller account.
E
Eyal Gallico
Hey Ken, we are an MSP also, and its now possible to create a new user under the tenet, and give them permission for that tenet only