The ability to see errors from failed Signature/Scan updates in the Managed AV Dashboard
E
Elijah Kibbe
While investigating agents labeled as Unhealthy, we noticed that some of them labeled "Definitions Outdated" would require a manual signature update, we would push a manual signature update but would later see that it failed. We currently do not get any error logs or information as to why it failed, to get that information we must contact support where they can give us the error. My mindset is that if you guys are getting this data on the backend could we please have the option to get it, Helps reduce troubleshooting times.