An industry specific note\workflow that helps the MSP staff member know that an incident was triggered on a client with specific compliance framework and hence has reporting obligations
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George Sokolowski
Would like an option to classify our clients with tags that identify them as a HIPAA, GLBA, CMMC, PCI etc and what obligations a client has and hence a message or note in the incident that would recommend a analyst contact and reporting governing bodies or further investigations to determine breach or unauthorized access. Would be good for ITDR\EDR\SIEM sourced incidents.
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Corey Calvin
I like this idea but will probably leverage our PSA (Halo) to flag this on the incoming alert.