Planned Travel
Brian Krontz
It's a challenge to reach users who travel abroad for vacations when they trigger country rules. Today, we worked with multiple HR depts to require users submit a ticket notifying us when they plan to travel. On the surface, this seemed brilliant... in practice, we got a ton of tickets from people with their vacation plans months away. I wish there was a way to schedule a from/to timeframe instead of the current temp rule "from today until X date." I hope this makes sense... if the users are proactive with their notifications to us, we'd like to be proactive in the unwanted access portal as well. Thanks!
Rich Mozeleski
Merged in a post:
Schedule start date for expected countries/VPNs
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Jordan Getley
When creating an expected rule for a country or VPN, you can schedule an expiry date, however you can't schedule a start date. It would be good to have the functionality to schedule a start date, as it would help with holiday requests etc.
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Niall Jackson
This would be extremely useful as it is currently difficult to have good processes in place for getting staff members to report their holidays in advance to avoid false positives.
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Brian G
Adding in a start date would be very helpful indeed. We also use CIPP to schedule country block exclusions from CA, so also having this available via the API would be great.
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Roy Denman
This would be extremely helpful from the IT standpoint as our goal is to resolve tickets as soon as possible.
Stephen Moody
This would be super helpful (and would love to have an API endpoint!).
As it is, our service desk tries to schedule these for the day before but our schedulers would love if we no longer had to do that.
Rich Mozeleski
Merged in a post:
Start Date on Unwanted Access Rules
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Lawrence Sculpher
Add the ability to set a start date on the Unwanted Access Rules, this would make managing Reps traveling or end-users on Holiday a lot easier as the rule can be setup in advance.
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Adam Ruffolo
Upvoting this. We are forcing clients to provide us information ahead of time of travel. We have it setup internally where they are added to appropriate groups for Conditional Access however, we have to leave a reminder on our calendar's to add them the day prior to Huntress because there isn't a start date. This could be 2-3 weeks in the future.
Having the start AND expiration date would be very helpful.