As an MSP Account Admin, I have the rights to respond to alerts with full functionality.
My clients are Organizational Admins, and they get all the alerts but cannot act on them and they find this rightly frustrating. We've heard from Huntress that you have intended to either expand on those rights OR allow us to create Account Admin rights that can be limited to single organizations or sets of end points.
Do you intend to make these changes, ever, and if so- when?