Please expand Organization Admin rights in Huntress ITDR
Darius Thomson
As an MSP Account Admin, I have the rights to respond to alerts with full functionality.
My clients are Organizational Admins, and they get all the alerts but cannot act on them and they find this rightly frustrating. We've heard from Huntress that you have intended to either expand on those rights OR allow us to create Account Admin rights that can be limited to single organizations or sets of end points.
Do you intend to make these changes, ever, and if so- when?
H
Hacene Djelid
Yeah. I just ran into this today and couldn't believe this is not possible. We and our customers would love to have that ability as that would not require us, as an account holder, to intervene for every ITDR change they may need. Thank you for looking into this sooner rather than later.
J
John Holloway
Agreed, my team and I are "Org Admins" and it is very frustrating not having the ability to respond and take action. As you are aware, timely response is key to proper ITDR.