Set a start date for location rules
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Chris Jordan
I need the ability to set a start date for location rules in advance. This feature would be beneficial for situations like when a senior lawyer is going on a cruise, and I have the stopover dates. I want to add these dates proactively rather than scheduling them manually later, which can be risky.
Jessica LaRegina
I literally just added the same comment. Its more efficient and more secure from a help desk perspective if we can set the start date of travel.
Canny AI
Merged in a post:
Location Rule Enhancement - Start Date
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Chris Piestrzeniewicz
Hi, its great you have added the ability to create a rule in ITDR so we can advise of if a users behavior is expected (eg traveling overseas) and when this rule should expire.
However, for the moment it seems like the "expected" rule will start from the day I set the rule until I set it to expire.
From a helpdesk perspective it would save a lot of time if we could also set the start date. This way, the moment we receive notification from the end user we can set the schedule and close the ticket... rather than having to log in the day before/on the day and setting the exception.
Also if the date could be in localised time rather than UTC it would be great!
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Jessica Loveland
I agree that this is needed, however I received feedback that this may not be something they plan on implementing. At least not in the foreseeable future.