Enable incident response at organization level
M
Matthew Kennedy
We would like to give certain customer user accounts the ability to respond to incidents and escalations at a sub-account or organization level. Currently, admins can only view but cannot respond. This feature would be beneficial for our customers who have their own internal IT teams capable of handling incident responses.
Autopilot
Merged in a post:
Increased permissions for Organization Admins
J
Jake Tarrant
as an MSP, we have client's that we co-manage their Huntress instances with. We need our clients to have the same level of access into Huntress as the MSSP.
Org Admins need to have the ability to resolve incidents, add notes to incidents, isolate/un-isolate machines.