Account, Org, and User Management

Hi - would it be possible to add a feature so that the point of contact can be either set to multiple users or a custom address such as a distribution group. There is information that currently goes to the PoC that we need more than one person to see. Such as the notification that went out last night to re-authenticate all3 365 tenants to get new functionality. Thanks in advance

While the majority of our clients are full MSP we are adding one now where we do not have an M365 GA, ideally we would be able to share the link with them rather than having to do it all in the portal as us. Or give the organisation admins the option to integration themselves would also work.

Org level admin - respond to escalations - my client knows best where their users should be or shouldn't be - I would like them to be able to respond to the escalations - and select the Unauthroised / authorised

Allow Passkeys for Huntress Dashboard logins rather than just SAT

It would be useful to get alerts when changes are made to administrator accounts or administrator roles are assigned. Specific examples: -Any administrator account password changes or is reset -Any administrator account authentication method changes or resets -Any administrator account has sign-in blocked or existing block is removed -Any administrator role added to or removed from an account -Emergency administrator (break-glass) signs in or failed sign-in -Conditional access policy changes that apply to administrator accounts

We'd like to have ticketing sent to multiple ticketing systems and allow for co-management in our MSP console, without the need to create a co-managed reseller account.

Please give us some Phishing resistant login functionality for the Portal, OTP is not enough especially for a security platform

Would like to be able to add notes to the exceptions for credential documents found. We often have to move people to a password manager, but need the exception there temporarily and it would be nice to be able to add a note for one of my fellow techs to remember to remove them.

We would like to see EU customer data that is collected for the Huntress platform stored in a EU Data Centre: Simplifies compliance & reduces regulatory risk. Legal risk is low. Many EU end customers demand EU data residency, especially in specific sectors like healthcare, finance, government and education. Alignment with NIS2 compliance

I need to generate an export of user identities to determine who has MFA enabled or disabled and to identify which accounts are active or inactive. Having an export option would streamline this process significantly, allowing for easier analysis and reporting.