In co-managed environments, the people who best understand what is normal on their network are the customer’s own administrators. Letting Org-level admins mark Huntress escalations as Authorized or Unauthorized—with audit, guardrails, and notifications—dramatically reduces time-to-resolution, improves decision accuracy, and makes Huntress a more collaborative platform rather than a black box. This is especially compelling when demoing to a room full of admins: they see that Huntress empowers them to act quickly without waiting on an MSP bottleneck.

Client's internal IT guys also need access as they have more knowledge of their own employees.

Yes please

Yes, yes please. It’s holiday season.

Urgently need this, adds real value to the client relationship.

Yes please

We need this ASAP, large clients will just leave

This is a very imperative feature that may cause us to no longer use or resell this product.

We need this for our MSP co-managed organization. We need one user to see escalations and respond, whilst not being able to see all of our other organizations. This is a MUST.

For Co-Managed this would be a good feature to add