Reporting

-External Recon data reporting/alerting through email or PSA. -Ability to define IPs to track per organization. -Customize IP labeling, ability to add notes to ports (explanation on why it's left open)

Give Options to "white label" and send from a custom domain/smtp server. The monthly threat reports that MSPs can have emailed to their customers should come from the MSP and be branded as the MSPs report. They are currently totally Huntress branded and are emailed from Huntress.

I need to send December's monthly reports to clients today and tomorrow, but the current system doesn't allow early generation of reports. It would be beneficial to have the ability to generate monthly reports ahead of schedule to accommodate situations like mine, where I will be unavailable later in the week.

There have been a few situations where an employee is marked as having been compromised when they are not, due to some arcane technical issue with forwarding. Our otherwise pristine records are broken by these false positives. We would like to be able to manually mark a compromise in a training campaign as a false positive.

I can see that I'm not the only one interested in this feature. An opt-in ability to receive real-time alerts for all Windows Defender AV events would be a great addition to Huntress. I see a lot of repeat offenders downloading malware; they could greatly benefit from a follow-up. It would also provide an opportunity to double down on Huntress SAT. I also see this generating noise since no action is required, but that's exactly why it should be opt-in for those who would like the immediate insight.

Can you always add in the Managed AV in the Monthly Report, even if there are no detections? Even if it just showed x# of hosts protected by Managed AV. Something simple to show customers that AV is functioning but no incidents- similar to how canaries, edr, and footholds report even if there are no detected threats.

I would like the ability to export/print an incident report summary to provide to clients/cyber forensics teams.

Would like to see the ability to globally manage the Weekly/Monthly Summary reports that are currently under User Preferences.

Love that we have branded summary reports that Huntress delivers to our customers. However, the email sent to the customer (with a link to the report) gives no indication it is related to our service offering I don't have an issue with the majority of the text in the email, but it would be great if we could at least adjust the subject or add a custom paragraph to include. We just want to give the customer contact some kind of reminder that they are getting that email as part of our service offering.

Would like to see an end user facing report similar to the monthly client report that could be sent directly to an end user with details on the password file(s) that were found and then info on what they should do and why it's best to not have this stuff saved like they do.