Reporting & Dashboards

We currently have all of our organization’s monthly reports email to us first and we combine them with other reports before sending them to our clients. It would be very helpful to have an option to download all client individual reports at once instead of individually. If that could not be done, another feature that would make a big difference is the ability to schedule when reports are sent rather than having them all arrive at the same time. Right now with all of them being sent at once, it creates quite a bottleneck. Being able to stagger or time out the delivery would make the process much smoother.

This update will modernize the Huntress Dashboard, adding in new visuals and a better overall experience - this release will also include Dark Mode!

This update will allow for Customers and Partners to see the full timeline of adversary actions taken, detection triggered, and investigative and remediation actions taken by Huntress SOC analysts, in a chronological timeline view

Currently when viewing the incident reports screen it shows all incidents included all of those that are resolved. I can filter to show only unresolved incidents, however if I browse away from the page it resets the filter. It would be good if it could either remember your last selection across refreshes and sessions, or have the option in the filtering screen to save the filtering selection as default.

Starting with Ransomware detections, correlate signals between different Huntress products to uncover suspicious activity, tying compromised identities and endpoints together.

For unresponsive devices in Huntress, at the moment we’re opening tickets in our PSA to determine the current status of the device(s). To help us track this, we add the ticket number as a Tag in the Huntress Command Centre. This ensures we don’t end up asking the customer multiple times about the same device. We’d like the ability to display the Tag column when viewing the following pages at our account level: All Agents - https://company.huntress.io/account/agents Unresponsive Agents - https://company.huntress.io/account/agents?filters%5Bunresponsive%5D=1 This would make it easier for us to see when we’ve followed up on an unresponsive device, and also allow us to add tags in bulk without needing to leave this view and go into each individual organisation’s page.

When I login, the default is to show 25 agents. I change it to 100. Every time I login, it's set back to 25. Can we please have a preference setting to remember how we prefer to work? Thanks.

I noticed that Huntress does not alert on failed login attempts, which is by design to reduce noise. However, I believe it would be beneficial to have reporting on potential logins, even if they fail, to monitor security more effectively. It would be great if Huntress could pick up and monitor these failed sign-ins, especially those with specific error codes like 50053 due to compliance policies.

We are finding on the web side of our company more and more companies wanting to put trust badges for there customers to see. I think it would be awesome to have some official art work from your end we can put along side ads/landing pages, and marketing that is something only the msps are allowed to use when recommending the solution.

Including Company name in escalation/incident report subjects, or better yet the ability to send emails to specific addresses per Tenant. We have multiple clients who wish to receive incidents in real-time from us.