Reports - white label and send from custom domain | Voters

Reports - white label and send from custom domain

Cameron Granger

Give Options to "white label" and send from a custom domain/smtp server.

The monthly threat reports that MSPs can have emailed to their customers should come from the MSP and be branded as the MSPs report. They are currently totally Huntress branded and are emailed from Huntress.

January 6, 2021

Abbey Jo Leyendecker

Merged in a post:

Add Custom Logo to Email

Luke Van Der Weiden

We would like to add our own logo to the email itself to prevent confusion and ensure trust. Currently, the report has our logo, but the email does not, leading to customers questioning its authenticity. Including our logo in the email would help avoid this issue.

4 days ago

Luke Van Der Weiden

+1 for this, especially the branding - this morning a client forwarded the report to me asking if it was a scam, because it didn't have our branding on it. Glad to have them do that, but if we can add our logo and name to the email it would be more professional and clients would be more willing to open it.

Martin Straub

Agree with all previous comments. Ironic that a security product encourages clients to click on phishy-looking emails

Morris Tabush

Whitelabel or co-branded is necessary.

Mungo Bright

100%, this would be great to have

Daniel Lechner-Page

Whitelable or even Co-branded would be great

Izzy Amado

+1 for sure, helps us not have to download, aggregate, then send a bunch of reports on a monthly basis.

Sam Arora

Would be great to get traction on this. White-labelling is key for MSPs

Dong'la Wuckert'la

Wow, I'm surprised this request is almost 2 years old with no traction. We really need this feature too. I'm tired of manually rebranding and sending the reports every month.

John Kennedy

It's surprising that this request isn't getting more attention. The monthly reports are great and are already cobranded. Unfortunately, the emails that send the reports are not cobranded and make no mention of the MSP. As a result, most clients are never seeing the reports because they're doing as told and never clicking on a link from a sender they don't recognize.

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