Reports - white label and send from custom domain | Voters

Reports - white label and send from custom domain

Cameron Granger

Give Options to "white label" and send from a custom domain/smtp server.

The monthly threat reports that MSPs can have emailed to their customers should come from the MSP and be branded as the MSPs report. They are currently totally Huntress branded and are emailed from Huntress.

January 6, 2021

Morris Tabush

Whitelabel or co-branded is necessary.

Mungo Bright

100%, this would be great to have

Daniel Lechner-Page

Whitelable or even Co-branded would be great

Izzy Amado

+1 for sure, helps us not have to download, aggregate, then send a bunch of reports on a monthly basis.

Sam Arora

Would be great to get traction on this. White-labelling is key for MSPs

Dong'la Wuckert'la

Wow, I'm surprised this request is almost 2 years old with no traction. We really need this feature too. I'm tired of manually rebranding and sending the reports every month.

John Kennedy

It's surprising that this request isn't getting more attention. The monthly reports are great and are already cobranded. Unfortunately, the emails that send the reports are not cobranded and make no mention of the MSP. As a result, most clients are never seeing the reports because they're doing as told and never clicking on a link from a sender they don't recognize.

Sharon Peralta

Ditto: Emails need to have the MSP's logo at a minimum. Our users all reach out to see if it's legit or not before clicking the link. At least, so far, they're trained, but co-branding on the emails would get around all this.

John Kennedy

We definitely need "white label" or at least co-branding of the monthly and quarterly emails. While the reports are co-branded, the emails themselves are not. There is no reference to the MSP's name in the subject OR the email body. This is such an easy fix!

We all teach our clients not to click on links from unfamiliar senders, yet that's what the Huntress emails are to them. This makes the reports unusable without manual intervention (i.e. grabbing the PDFs from the portal and manually emailing them to clients).

Matt Horning

This needs to be pushed up to the top. Currently the only indication that the email was from us is after they click the link and see our logo on the report. Prior to that it looks like a phising scam.

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