Add closed Defender reports to PSA as closed ticket | Voters

Add closed Defender reports to PSA as closed ticket

Cameron Granger

Defender reports are automatically "closed" in Huntress, Huntress should have the option to have those tickets come into a PSA as a "closed" ticket.

Patrick Knobbout

Would be great if we could log them as specific type of tickets to track them but not be in queue.

Chris Wiegman

To add, open a ticket, log the data from the incident, add some amount of time to the ticket, say 15 minutes and close it.