Would love to see the affected user name or email address on the created ticket

Issue type and sub issue type are the only things missing in tickets created by Huntress.

Issue type and sub-issue would be great addition.

I think the most helpful for us would be Issue/Sub-Issue that would differentiate between different Huntress products. For example, we would like to be able to do something like this:

Huntress EDR Alerts:

Issue Type: Huntress Alert

Sub-Issue Type: Huntress EDR

Huntress M365 Alerts:

Issue Type: Huntress Alert

Sub-Issue Type: Huntress M365

notes would be Great

I would also add notes/resolutions (if any)