Autotask Billing Integration
in progress
C
Christian Fischer
We invoice our Autotask contracts at the end of the month. The problem is that Autotask then only calculates the proportionate purchase and sales price in the customer contract. It would be useful if you could set in the sync on which day the contract should be adjusted in Autotask - in our case it should always be the 1st of the month, even if the license is added later because we always charge the full amount. This is not possible in Autotask itself, I have already clarified this with their support
D
Dean Guo
in progress
Hi all - we are currently in beta. Please see this article for more information! https://support.huntress.io/hc/en-us/articles/27611149998739-Autotask-Billing-Beta-integration
D
Dan Leuw
We would love this feature as we're looking to move to Huntress MDR from a similar product that already has this integration.
E
Eric
I agree with all the previous comments. When selecting solutions, I give preference to products that can automate billing.
B
Ben Nichols
This would be awesome
J
Jimmy Wang
I've had a few partners request this
A
Alex Payne
Has anyone that's upvoted this comment leveraged our API instead for a billing integration with Autotask? Curious to know if that was able to serve the purpose of this feature request.
S
Scott Thomson
Alex Payne: I suppose it's doable, but not all of us have dedicated coding staff available to build and maintain API links between products; that's kind of why we ask for this functionality in the first place, lol.
In my mind, you are already API linked into AT PSA - being able to sync seat counts from Huntress into AT just builds on that existing linkage, no?
L
Lou'la Schuppe'la
This would be great. Need to be able to automate billing for Huntress ;)!