Monthly CW billing sync can silently fail for some orgs, and partners only notice later when ConnectWise quantities don’t match the Huntress invoice, leading to incorrect customer billing. There is no proactive email/alert when the sync hits errors or skips records.

It would be helpful to have an option to send email notifications to specified recipients when a billing sync job fails for any org/product, or a sync completes with warnings. Ideally, it would include enough context in the notification (account/org, PSA integration type, error summary, link to Billing Sync Results in the portal) so partners can quickly troubleshoot or contact support.