Functional ON/OFF buttons under Email Integration Notification Types
C
Chris Nolan
I talked to support about this yesterday. They mentioned that this is a known issue, and is a bug.
"Okay so right now the new notification system has a limitation: in the Email integration you can override who gets the emails, but the per‑category toggles (Incident / Escalation / Platform Action) aren’t reliably turning things off yet. Engineering has confirmed those switches are currently broken, and they’re working on a fix."