HaloPSA Ticket integration - add note when ticket is being closed from Huntress
M
Mathias D'hoore
The HaloPSA ticket integration now features the option to change the status of the HaloPSA request after resolution via the "Status after Huntress Resolution" option.
Currently, this is a "silent" action on HaloPSA.
Is it possible for this action to add a note to the ticket, just like the e-mail integration sends a "This incident has been resolved" email after the incident is closed on Huntress side.