Customization of Email Subject Line
Patrick Sofo [Security Product Manager]
A configurable subject line for Incident Reports would be helpful because then I could always be sure it's in a certain format. I could then more confidently setup certain levels of alerting in downstream integrations (Page Duty, PSAs, etc.) based off the severity of the incident and even automate forwarding over incident emails to the affected organizations.
Feedback from partner.
A
Andy Hewitt
Would be great if the automated reports allowed us to customise the subject line to include our company name instead of just Huntress as customers sometimes ignore them because of this.
J
Jason Lang
+1 if this could be done for Escalation alerts as well. At least matching Escalation Alerts to match Incident Alerts Subject Lines so we can parse them consistently.