it looks like we will only get a single notification (SMS/Call) for a unique user accnt once in a 24 hr period. Is there a way to adjust that? Any time there is a critical issue I'd like that call/text, even if its the same user. We had a critical incident, we did the remediation, reset pw, etc and got back to work. Then 90mins later a separate incident occurred but for the same user, and we just happened to see the email. With the vast amount of email we receive each day, for a critical incident, at least a text message would be good. Please, feel free to blow up my phone on a Critical Incident. Or maybe an option in our settings to "Allow up to xxx number of calls/texts in a 24 hr period".