+1 for this, Outlook by default doesn't download images - so a lot of users won't even see the logo at all, and aren't all that likely to check the sender address. If we could even have a variable to add into the current subject so we can have something like "Reminder from <MSP>: You have required training to complete" it would go a long way to having users pay attention to these emails.

This would be beneficial in our org. We quite often see where the emails are ignored. More often than not, its based on time and availbility of the end-user. If we had the opportunity to change the subject line, or at least update it to maybe indicate the length of time it will take such as, "You're enrolled in a new Assignment - 15mins" (or something along those lines) would give the end users some flexibility to figure out when they'll be able to do it.