Option to push missing content reminders per individual user vs company wide/account wide
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Michelle McIntyre
(Let me know if I am incorrect and this is already an option :D) Currently I can only push out missing content reminders to everyone in the company/account wide instead of per user. Sometimes I would like to only remind one user vs spamming everyone. It would be nice to have the option to push reminders for individual users (users who were compromised in the past for instance) Thank you :D
Dima Kumets [Product Manager - Huntress]
Merged in a post:
Ability to manually resend training invites
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Andrew Wildgust
It would be extremely helpful to have the ability to manually resend a training invite to an individual user. We often encounter situations where users accidentally delete the original email or it ends up in their spam folder. Rather than waiting for the next scheduled weekly reminder, we’d like the option to trigger a resend immediately.
Currently, there is a company-wide option to resend invites, but nothing targeted at specific users. Our only workaround is to delete and recreate the user, which is time-consuming and causes us to lose that user’s historical training completion data.
b
b _
I agree. Having the ability to resend Huntress Managed assignments to individual users would be extremely helpful. It would be a great time saver and probably reduce the amount of Huntress support chats/tickets.
Autopilot
Merged in a post:
Resend enrollment notification for managed learning assignment per individual leaner
S
Sam Hursey
Allow ability to Resend enrollment notification for managed learning assignment per individual leaner and not entire group without reaching out to support.
A
Amy Martin
This would be very helpful, it feels silly to bother support for something that seems like it should be simple.
C
Chris Jordan
I get asked of this on occasion by our clients since we started selling Huntress SAT as a product. Really need this feature. We use the deliver via API, otherwise I'd have built a solution myself to "resend" the email for the users specified.
Autopilot
Merged in a post:
Send reminders to individual users instead of entire environment or all managed tenants.
T
TJ Caldwell
Autopilot
Merged in a post:
Button to send reminders to specific users
M
Marlon D Navarro
It would be very nice to have a button somewhere in the learner page when you highlight the user or in the assignment page to send training reminders to specific users. I know we are able to send reminders via the assignment page, but it looks like it goes out to ALL users who have not started the assignment this is great but sometimes users accidently delete the email from their inbox, and we only need to send a reminder to that one specific user. this would be ideal instead of having to send out another round of mass emails to all users who have not started the training assignment.