Provide at-a-glance view of reported email via PAB button
C
Conner Kennedy
When a user reports an email via the PAB button it currently sends an email titled "New Phishing Attempt Reported by Learner" which includes an attachment of the original reported email. We would like the ability for the reported email to show the original reported email in the body of the email as well as the main headers of the reported email, rather than the general "your users reported this email as suspicious, please see the attachment".
This would make it easier to sift through the 30-40 reports we get a week to determine which items are actionable. With the current process we'd need to click and open the attachment every time we want to view what a user reported which doesn't take long, but it adds up in the long run.
I've included a badly done paint visualization of the current functionality, and what I think would be a good addition or option to when a user reports an email and Huntress forwards it to us.