Create a Ticket in PSA for Investigations | Voters

Create a Ticket in PSA for Investigations

Rob Fiedorowicz

Would it be possible to have Huntress create a ticket for all investigations, this way it documents the action and time inside a PSA (SyncroMSP in my case)?

March 2, 2021

Ben McDougall

This would be awesome. SyncroMSP for me too.

Domnick Eger

+1 for Syncro

Sean Maguire

+1 CW

Cary Wagner

+1 Datto

Dave Carey

Datto would be my choice :)

Bob Reese

CW Manage for us. that would be great!

Jeff Roback

I think this is a great idea, would help us document and quantify the value of the solution to our clients.

For me it would be ConnectWise Manage.

Derek Gabriel

+1 for Syncro - obviously email to ticket is a workaround. But some kind of tighter integration would be nice, hard to rely on email.

Robert Paradise

Connectwise