Escalation 206097 wrongly identified user location as Jamaica when the user was in Antigua/Barbuda. Entra sign-in logs reported correctly that the user was in Saint John's, Saint John, AG. The reason this is being reported is that O365 conditional access policy has both Antigua/Barbuda and Jamaica and for security I don't want to open both. ----------- Microsoft 365 Login - Unexpected Country - Jamaica ----------- Entra: 5/5/2025, 7:54:15 AM, 142af46b-61d1-4557-b73e-4e9798ca4800 Outlook Mobile, Failure, 53003 66.249.146.210 Saint John's, Saint John, AG Failure, Not Agentic, Multifactor authentication
