Managed EDR

Hi, there are a few requests, one completed, for Halo PSA sync. Its there for tickets but its one way. Seems to me that a quick code improvement could give us two way sync. Far more importantly, we need billing sync please! We are moving to Halo from CW after 15 years in CW and the accounts team need this badly. Please push up the list!

We are looking to be able to customize what port the SIEM syslog ingest service listens on. Our NMS service from our RMM provider also listens on 514, so the Huntress service will not work on the same VM. We are inquiring with both vendors to have this port be changeable.

Partner request for an MSP level dashboard on SAT similar to the Command Center on the Huntress .io. Also for SAT, an MSP level Report, rather than just each Customer. This would allow the MSP with lots of customers to be able to see at high level which customers need more attention and help, and then they could share how other customers are doing comparatively.

This will give administrators easy access to the list of learners and their compromised rates. That way, those with the highest compromised rates even after undergoing Huntress coaching can be easily identified and right interventions can take place.